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How to report a bug

Learn how to report a bug from within the Envoy application(s).

Updated over 2 months ago

Envoy uses Instabug to be able to capture logs of what's going on behind the scenes of the application. If it doesn't behave as it should we can use these logs to find and fix issues within our products.

Envoy Visitors Kiosk

  1. While inside the Envoy Visitors application swipe left with 2 fingers on the screen giving you a problem.

  2. Tap "Report a problem".

  3. Fill out the email with as much detail as possible, and if possible use the actions down at the bottom to attach more screenshots or a screen recording so we can get a full idea of what the issue is.

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