Enable or disable host notifications
Locate Host notifications
To enable, toggle to the on position.
To disable, toggle to the off position.
Custom host notification text
Available on Premium & Enterprise Plans. Please contact support if you are trialing Envoy and do not see this option.
Locate Host notification text and click Edit.
Edit the host notification text as desired. Automatically add your company name, location name, and more by clicking Variables and inserting them into your custom text.
Click Preview to see what your custom text will look like in different sign-in scenarios using different notification methods.
✨Tip: This feature is only available in English. We don't translate this to your default language.✨
Deleting the Host field per visitor type
Click edit on the sign-in flow you wish to remove the host field from
Navigate to the Host field
The host field will show Employees will receive host notifications when their visitors sign in so you know which field it is if it’s named something different.
Hit the trash can icon and verify that you do want to stop notifying hosts.
Click Save fields.
Choosing notification methods for your location
Locate Notification methods
To enable a notification method, toggle it to the on position.
To disable a notification method, toggle it to the off position.
Note: Remember, as the Envoy administrator, you're choosing the default host notification preferences for your location.
Any employee can log in on the web or Envoy Mobile App to customize their personal notification preferences. They can only choose notifications that are on for the location.
As an admin, you cannot reset an employee's personal notification settings if they have been changed after the initial setup.