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Location Admin FAQ

We've rounded up a few questions that are frequently asked by Envoy Location Admins

Updated over 2 months ago

What are my permissions as a Location Admin?

Location Admins are given location-level access to the Envoy dashboard. You’ll have different permissions depending on the part of the dashboard you’re trying to access. If you think you need access to parts of that dashboard that are currently restricted, talk to your Location or Global Admin(s).

Visitor log

You can view, edit, and delete visitor details that appear on the visitor log.

Invites dashboard

You’ll have full access to the invite dashboard. You can view, edit, and delete invites for any employee at your specified location. If you’re on an Envoy Premium or Enterprise plan, you can also sign in visitors directly from the invite dashboard. Learn more about signing in via the dashboard.

Employee directory & device management

You’ll have full access to the directory and devices at your specific location. This means you can view, add, edit, and delete employees from the directory. You can also view, add, edit, or delete devices at your specific location. You can add location level admins (Location, Security, Front desk, Deliveries admins) for your specific location.

Settings & billing

Location Admins do not have access to add locations, delivery areas, or access billing information. Even if you only have one location, you do not have access to billing information.

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